Legals Pages
Privacy Policy
Last updated on 14 december 2025
At Numa, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Numa mobile application, website, and related services (collectively, the “Service”).
01
Information We Collect
We collect information to provide and improve our Service, personalize your experience, and maintain platform security.
Information You Provide
Name, email address, and account credentials
Subscription and payment-related information (processed by third-party providers)
Preferences, goals, and responses to wellbeing assessments
Communications with our support team
Information Collected Automatically
Device type, operating system, and app version
Usage data, session duration, and interaction patterns
Approximate location (based on IP address)
02
Wellness & Sensitive Information
Some features of Numa may involve information related to your mood, stress levels, or wellbeing preferences.
This information is:
Used solely to personalize your experience
Stored securely
Never sold to third parties
Numa does not collect or process medical records or diagnostic health data.
03
How We Use Your Information
We use your information to:
Provide, operate, and improve the Service
Personalize content and recommendations
Process subscriptions and payments
Communicate with you about updates and support
Monitor usage and improve performance
Ensure security and prevent misuse
04
How We Share Information
We do not sell your personal data.
We may share limited information with:
Service providers (e.g., hosting, analytics, payment processing)
Legal authorities when required by law or to protect our rights
All third-party partners are required to follow strict data protection standards.
05
Data Storage & Security
We implement industry-standard security measures to protect your personal information, including encryption and secure servers.
However, no system can be 100% secure. By using Numa, you acknowledge that data transmission carries inherent risks.
06
Data Retention
We retain your information only for as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce our agreements
You may request deletion of your account and associated data at any time.
07
Your Rights & Choices
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for data processing
Object to certain data uses
To exercise your rights, contact us at support@numa.app
08
Cookies & Tracking Technologies
Numa may use cookies and similar technologies to:
Improve functionality
Analyze usage patterns
Enhance performance
You can manage cookie preferences through your browser or device settings.
09
Third-Party Services
The Service may include links or integrations with third-party platforms. Numa is not responsible for the privacy practices of these external services.
We encourage you to review their privacy policies separately.
10
Children’s Privacy
Numa is not intended for children under the age of 13. We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11
International Data Transfers
Your information may be processed and stored in countries other than your own. We take steps to ensure appropriate safeguards are in place for international data transfers.
12
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the Service indicates acceptance of the updated policy.
13
Contact Us
If you have any questions about these Terms, please contact us:
Email: support@numa.app